√ consist of 8 lessons of 2,5 hour each
√ is given in small groups of 5-6 students or bigger upon request
√ is perfect for starters, intermediate and advanced students
√ individual attention and tips helping you develop on your particular level
√ location Voorburg: private art studio or Casa Nirai (bigger groups)
√ total price €285 per person, incl.all painting & drawing materials, excl.tax
√ lessons are planned weekly
Over Artona
Over Artona
Over Artona
Over Artona
Over Artona
SHOP
Algemene voorwaarden
Including PRIVACY POLICY (GDPR compliant)
All lessons and commissions must be paid upfront. Cancellations are free up to 48 hours before a class. Within 48 hours, no refund applies, but rescheduling may be possible. Health exceptions are allowed up to three times per 6-month period, with rescheduling required within 2 months. Commissions require a 60% non-refundable deposit and no revisions are included once work has started. Artona retains all copyrights to commissioned works and photographs of lessons/artworks. For webshop items, the 14-day withdrawal right applies only to non-custom products. Artona is not liable for injuries, misuse of materials, or stolen personal belongings. Personal data is handled securely and only minimally collected as required for service delivery.
1. INTRODUCTION
These Terms and Conditions and this Privacy Policy apply to all services, products, classes, workshops, commissions and online sales offered by Artona (sole proprietorship), headquartered in Voorburg, the Netherlands, and reachable at info@artona.eu for all legal, contractual, and privacy-related inquiries.
2. DEFINITIONS
"Artona" refers to the sole proprietorship offering art classes, workshops, commissions and art-related products, registered and operating in the Netherlands. "Client" refers to any natural or legal person engaging with Artona’s services or purchasing products. "Services" refers to all art lessons, workshops, commissioned artworks and related artistic services offered by Artona. "Products" refers to all physical artworks, prints and other tangible items sold via the webshop or directly. "Commission" refers to any custom-made artwork requested by the Client, produced according to agreed specifications. "Agreement" refers to any legally binding arrangement between Artona and the Client.
3. APPLICABILITY OF TERMS
These Terms and Conditions apply to all offers, agreements, services, commissions and sales provided by Artona, whether executed online, in person or through written confirmation. Any deviation from these Terms is valid only if expressly confirmed in writing by Artona.
4. SERVICES & BOOKINGS
Artona provides art lessons, workshops, art consultancy, feedback sessions, commissioned artworks and physical art products. Bookings are confirmed only after payment has been received in full. Clients may begin either with a try-out lesson or directly with a lesson package; however, all lessons and packages must be paid upfront before participation. Consultancy or feedback sessions that are offered free of charge as a goodwill gesture remain subject to these Terms & Conditions. Artona reserves the right to refuse bookings in cases of late payment, inappropriate conduct, or repeated non-compliance with these Terms.
Artona DRAWINGS & PAINTINGS and the LESSONS at Artona
By clicking “Buy Now,” “Purchase,” or any other phrase on the purchase button, entering your credit card information, or otherwise enrolling, electronically, verbally, or otherwise, you the (“Student") agree to be provided with products, programs, or services as part of Artona Lessons (“Membership”) operated by Alicja Wieczorek (“Owner”), acting on behalf of Artona (“Company”), and you are entering into a legally binding agreement with Artona, subject to the following terms:
5. CANCELLATION & RESCHEDULING POLICY (FULL LEGAL CLAUSE)
5.1 Cancellations made at least forty-eight (48) hours before the scheduled class are permitted without charge. 3 5.2 Cancellations made within forty-eight (48) hours before the class are non-refundable; however, rescheduling is permitted at the discretion of Artona, subject to availability. 5.3 Health-related cancellations are permitted up to three (3) times per six (6) month period for students with regular attendance (weekly). After three such cancellations, further health-related cancellations shall not be considered valid and the class shall be forfeited. 5.4 Any health-related cancellation that has been accepted must be rescheduled within two (2) months from the original lesson date; thereafter the right to reschedule lapses and the lesson is considered used. 5.5 No-shows or failure to provide notice constitute a forfeited lesson with no right to refund or rescheduling. 5.6 In sudden or exceptional circumstances other than health-related reasons, Artona may, at its sole discretion, consider a goodwill rescheduling on a case-by-case basis. Such consideration is not guaranteed and shall not establish any ongoing right to rescheduling. Decisions of this nature are based on trust and individual student conduct over time.
6. COMMISSIONS & INTELLECTUAL PROPERTY
6.1 A commission is considered legally accepted and commenced once the deposit payment of sixty percent (60%) has been received by Artona. From that moment onward, the commission is non-refundable regardless of subsequent changes in personal circumstances of the Client. 6.2 No revisions, alterations, or adjustments are included in the commission price. Once the artwork has commenced, the Client cannot request modifications to the concept, composition, colour palette, style, or final presentation. 6.3 Artona retains full intellectual property rights and copyright to all commissioned works, including but not limited to reproduction, publication, exhibition and portfolio use. 6.4 The Client acquires ownership only of the physical artwork. No commercial or reproduction rights are transferred unless expressly agreed upon in writing and subject to a separate licensing contract. 6.5 Refunds are granted only in the event of physical damage or breakage during delivery or framing. Proof of damage must be provided within 48 hours of receipt. Creative dissatisfaction is not grounds for refund. 6.6 Any request for confidentiality or restriction of publication or portfolio use must be negotiated separately and may incur an additional fee.
7. PAYMENT TERMS & WEBSHOP SALES
7.1 All lessons, workshops and commissions must be paid upfront prior to participation or commencement. Bookings are considered confirmed only once payment has been received. 7.2 For webshop purchases, prices are listed including applicable VAT unless otherwise stated. Artona reserves the right to adjust pricing at any time prior to checkout completion. 4 7.3 Title to physical goods transfers to the Client upon delivery; however, copyright remains with Artona unless expressly transferred under a separate licensing agreement. 7.4 RIGHT OF WITHDRAWAL (WEB SHOP PURCHASES) The EU 14-day right of withdrawal applies exclusively to non-custom physical products. All custom-made or commissioned artworks are exempt from withdrawal rights in accordance with EU consumer law. 7.5 Shipping liability transfers to the courier upon handover. Once the parcel has been accepted by the postal or courier service, any loss, delay, or damage in transit constitutes liability of the courier. Artona will provide reasonable assistance to support claims but is not financially responsible for courier-related loss. 7.6 Delivery times provided at checkout or during correspondence are indicative estimates and not legally binding guarantees.
8. LIABILITY & LIMITATION OF DAMAGES
8.1 Participation in lessons and workshops takes place at the Client’s own risk. Artona shall not be held liable for any injury, accident, or physical harm arising from the Client’s participation, misuse of materials, failure to follow instructions, or negligence. 8.2 Clients are responsible for supervision of minors. Where a minor participates in lessons or workshops, responsibility remains with the parent or legal guardian at all times. 8.3 Artona is not liable for loss, theft, or damage to personal property belonging to Clients or other participants. 8.4 Creative dissatisfaction, change of personal preference, or subjective expectation of outcome does not constitute valid grounds for refund, compensation, or claim. 8.5 To the maximum extent permitted by law, Artona’s liability is limited to the amount paid by the Client for the specific service or product in question. Artona shall not be liable for indirect, consequential, or incidental damages of any kind.
9. PRIVACY POLICY & GDPR COMPLIANCE
9.1 Artona collects only the minimum personal data required to provide its services, specifically: (i) identity data such as name, (ii) contact details such as email address and/or phone number, and (iii) billing-related information necessary for payment administration. No additional data categories are collected. 9.2 Personal data is processed solely for the purpose of fulfilling bookings, administering lesson participation, issuing invoices, and maintaining legally compliant financial records. The legal basis for this processing is Article 6(1)(b) GDPR (performance of a contract) and, where applicable for financial 5 retention, Article 6(1)(c) GDPR (legal obligation). 9.3 Artona does not sell, rent, trade, or transfer personal data to third parties, unless required by law or by legitimate request of a tax or regulatory authority. 9.4 Personal data is stored securely and is accessible only to Artona for administrative purposes. Financial data may be retained for the mandatory statutory retention period required under Dutch tax law. 9.5 Clients may request access, correction, or deletion of their personal data by contacting info@artona.eu. Requests will be processed in accordance with GDPR requirements.
10. IMAGE RIGHTS & STUDENT ARTWORKS
10.1 All photographs taken by Artona during lessons, workshops or events, including images featuring student artworks, remain the intellectual property of Artona. Such photographs may be used for portfolio purposes, promotional materials, exhibitions, newsletters, printed media, and publication on the website or social media platforms. 10.2 Adult students attending lessons or workshops grant Artona permission to photograph their artwork and, where applicable, their person in the learning setting, unless they formally opt out in writing prior to publication. 10.3 For minors, parental or legal guardian consent is required prior to publication. Once consent has been granted for use on the website, it shall be deemed valid for use across all other publication channels administered by Artona, including social media and newsletters. 10.4 Consent granted for publication may be withdrawn at any time; however, withdrawal does not affect materials already lawfully published prior to the request. Archived materials are not subject to retroactive takedown obligations unless a compelling legal interest requires it.
11. DATA RETENTION & COOKIES
11.1 Billing and financial data is retained for a statutory minimum of seven (7) years in accordance with Dutch tax law and administrative regulations. 11.2 Contact information (such as name, email address or phone number) is retained for returning clients unless a deletion request is submitted. Clients may request removal of their contact data at any time, provided retention is not required for legal compliance. 11.3 Artona uses functional cookies only. These cookies are strictly necessary for the functioning of the website and do not track user behaviour for marketing or advertising purposes. As such, no cookie consent banner is required under GDPR or ePrivacy Directive.
12. GOVERNING LAW & DISPUTE RESOLUTION
12.1 These Terms and Conditions are governed exclusively by Dutch law. 12.2 In the event of a dispute, parties shall first attempt to resolve the matter through good faith 6 dialogue or informal mediation prior to initiating any formal legal proceedings. 12.3 If mediation does not lead to resolution, jurisdiction is vested exclusively in the competent court of the District Court of The Hague (Rechtbank Den Haag), the Netherlands.
13. CONTACT & LEGAL NOTICE
13.1 All official communication relating to bookings, cancellations, commissions, data requests or disputes must be submitted in writing via email to: info@artona.eu. Artona is legally established in Voorburg, the Netherlands. 13.2 Messages sent via Instagram, Facebook or other social media platforms do not constitute legally valid notice for contractual purposes. Cancellations may be submitted either by email or via WhatsApp to the designated business number used for lesson communication, provided they are timestamped and received within the applicable cancellation window. Email is the sole recognised channel for legally relevant correspondence.
14. FINAL PROVISIONS
14.1 If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full effect. 14.2 Artona reserves the right to update or amend these Terms at any time. The most recent version shall apply as published on the official website.
15. ACCEPTANCE OF TERMS
By using this website or engaging with Artona’s services, including lessons, workshops, commissions, consultancy, feedback sessions or webshop purchases, the Client confirms that they have read, understood and agree to these Terms & Conditions, including the Privacy Policy.
16. WEBSITE FOOTER DISCLAIMER
English: By booking a class, participating in a workshop, commissioning artwork, purchasing from the webshop, or receiving art consultancy or feedback sessions (paid or unpaid), you agree to Artona’s Terms & Conditions (including Privacy Policy). Nederlands: Door een les te boeken, deel te nemen aan een workshop, een kunstwerk te laten maken of een aankoop te doen, gaat u akkoord met de Algemene Voorwaarden van Artona (inclusief Privacyverklaring)